Privacy policy

Last updated: October 2, 2026

We value your privacy. This policy explains what information MAGNEPUP collects when you visit magnepup.com or place an order, how we use it, and the choices you have.

Information we collect

  • Order information — your name, shipping and billing address, email, phone number and payment details when you make a purchase. Payment details are handled by our payment provider and are never stored on our servers.
  • Account and contact information — anything you share when you create an account, join our email or SMS list, leave a review or contact us.
  • Device and usage information — standard data collected automatically when you browse the site, such as your IP address, browser, pages viewed and how you arrived at the site, gathered through cookies and similar technologies.

How we use it

  • To process, ship and support your orders
  • To communicate with you about your order or account
  • To send promotional emails or texts, if you've opted in
  • To improve our website, products and customer service
  • To screen orders for fraud and comply with legal obligations

Sharing your information

We share information only with the service providers that help us run the store — our e-commerce platform (Shopify), payment processors, shipping carriers and email/SMS tools — and only as needed to provide those services. We may also share information when required by law. We never sell your personal information.

Marketing emails and texts

If you've opted in, we may send you news, offers and product updates by email or SMS. You can opt out at any time by clicking "unsubscribe" in any email, replying STOP to any text, or contacting us — and we'll discontinue promotional emails or texts immediately.

Cookies

We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may affect parts of the site.

Your rights

You can ask us to access, correct or delete the personal information we hold about you by contacting us. We'll respond as required by applicable law.

Data retention

We keep order records for as long as needed to fulfil your order, provide support and meet our legal and accounting obligations.

Children

Our website is not intended for individuals under 18, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. Changes take effect when posted on this page.

Contact

Questions about this policy or your information? Contact us through the site and we'll be happy to help.