Contact us

We’re here to help. Say hi.

Sizing questions, order help, wholesale, or just a photo of your dog in their new gear — we read every message. Most replies go out the same business day.

Email

support@magnepup.com for orders & sizing · info@magnepup.com for everything else

Call or text

+1 480-650-0714 · Mon–Fri, 9am–5pm Arizona time

Social

DM us on Instagram or TikTok @magnepup — send your dog’s breed and weight for a sizing rec

Based in Arizona

Orders ship next business day from our home base

Send us a message

Quick answers

How do I pick the right size?

Check the Sizing Guide, or email us your dog’s breed and weight and we’ll recommend one.

When will my order ship?

We strive to ship the next business day from Arizona. Standard shipping is typically 3–5 business days.

What is your return policy?

30-day returns on unused items in original condition with proof of purchase. Refunds are processed within 5–7 business days of receiving the return.

Do you work with retailers or affiliates?

Yes — see our retailer and affiliate pages, or email info@magnepup.com.